ARTICLE 1 - PURPOSE
The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by the Seller to the Consumer on the website www.la-corvette.com, hereafter "the Site".
The present general conditions express the conditions under which the company Compagnie du Midi, hereinafter referred to as "the Seller", offers or ensures the supply of cleaning products and cosmetic products to Consumers at a distance and by electronic means under the conditions of Articles L.121-16 to L.121-20-5 of the Consumer Code.
Consumer" means any private individual acting for the satisfaction of his personal needs and domiciled on the territory of metropolitan France and Europe.
The Seller reserves the right at any time to modify these terms and conditions by publishing a new version which will be applicable to all orders placed after its first publication on the website www.la-corvette.com.
ARTICLE 2- CONTRACTUAL DOCUMENTS
This contract is formed by the following contractual documents, presented in descending hierarchical order: the electronic order form; these general conditions. In case of contradiction between the provisions contained in documents of different rank, the provisions of the document of higher rank shall prevail.
ARTICLE 3- IDENTIFICATION OF THE SELLER RESPONSIBLE FOR THE OFFER
In accordance with the legal provisions, the following information is specified:
Compagnie du Midi
SA with a capital of € 1,292,188.87 registered in the Antibes Trade and Companies Register under number 037 320 595, whose registered office is located at
Compagnie du Midi,
Le Broc center 1er Avenue, 5600 meters, BAT A,
06510 Carros le Broc - France
04 93 31 69 70
ARTICLE 4 - CONSUMER COMMITMENT
The site is freely accessible to all Internet users. By making purchases on the Site, the Internet user becomes a Consumer and must therefore comply with these terms and conditions as well as with all the conditions set out in the accessible legal notices.
The placing of an order on the Site is governed by these General Terms and Conditions of Sale and corresponds to a contract concluded between the Consumer and SA Compagnie du Midi. When placing an order, the Consumer is invited to read the General Terms and Conditions of Sale. It is the Consumer's responsibility to tick the box provided for this purpose as part of the ordering process only after having read them and possibly having questioned the Compagnie du Midi in the event of difficulties before validating his/her order. The box concerned is the one corresponding to the following sentence: "I accept the general terms and conditions of sale and use of the site. »
Acceptance of these General Conditions assumes that the Consumer is of legal age and has the legal capacity to contract.
The provisions of this article are supplemented by those contained in the Legal Notice.
The Consumer declares that he/she has read the general conditions of sale before placing an order and has accepted them without reservation. No general or specific condition appearing in the documents sent or handed over by the Consumer may be incorporated into the present without the express written agreement of the Seller.
ARTICLE 5- ENTRY INTO FORCE - DURATION
The present general conditions come into force on the date of the electronic signature of the order form on the Website. The present general conditions are concluded for the duration necessary for the supply of the goods subscribed, until the extinction of the guarantees due by the Seller.
ARTICLE 6- ELECTRONIC SIGNATURE
The Consumer's "double click" on the order form constitutes an electronic signature which, between the parties, has the same value as a handwritten signature; it being specified that by the first click, the Consumer confirms his/her order and that, by the second click, he/she definitively accepts it after having checked it. The order will only be recorded after the second click.
Any order signed by the buyer is a firm and definitive commitment.
ARTICLE 7 - PROOF OF TRANSACTION
The computerised registers, kept in the Seller's computer systems under reasonable security conditions, will be considered as proof of the communications, orders and payments made between the parties.
Order forms and invoices are archived on a reliable and durable medium that can be produced as proof.
ARTICLE 8 - PRODUCT INFORMATION
8-a: The Seller presents on its website the products to be sold with the necessary characteristics in accordance with article L.111-1 of the French Consumer Code, which provides for the possibility for the potential Consumer to know the essential characteristics of the products he/she wishes to buy before placing a final order.
8-b: The offers presented by the Seller are only valid while stocks last.
8-c: In the event of unavailability of the ordered product, the Seller informs the Consumer immediately and proceeds to reimburse the sums paid without delay and at the latest within 30 days.
ARTICLE 9- PRICES
The prices are indicated in euros and are only valid on the date the Consumer sends the order form. They do not take into account delivery costs, which are invoiced in addition and indicated before the order is validated. The prices are expressed inclusive of VAT, including the VAT applied on French territory on the day of the order. Any change in the VAT rate will automatically be reflected in the price of the products in the online shop. The payment of the totality of the price must be carried out with the order. No deposit or advance payment will be accepted.
ARTICLE 10- METHOD OF PAYMENT
To pay for his order, the Consumer has the choice of all the methods of payment mentioned on the order form. The Consumer guarantees the Seller that he/she has the necessary authorisations to use the chosen method of payment, when validating the order form. The Seller reserves the right to suspend any order processing and any delivery in the event of refusal to authorise payment by bank card by the officially accredited organisations. The Seller also reserves the right to refuse to make a delivery or to honour an order from a Consumer who has not paid in full for a previous order or with whom a payment dispute is in progress.
ARTICLE 11 - DELIVERY TERMS
The products are delivered to the address indicated by the Consumer on the order form and only in Metropolitan France and Europe within the time specified in the order. The Consumer may, at his/her request, have an invoice sent to the billing address and not to the delivery address by validating the option provided for this purpose on the order form.
As far as shipping is concerned, it is carried out by Colissimo, which provides a tracking number, or by carrier for orders over 30 kg. As soon as a shipment is made, the Consumer receives an e-mail informing him/her of this and can follow the progress of his/her package at any time. However, it is possible, as in any shipment, that there is a delay in delivery or that the product gets lost. In the event of a delay in delivery in relation to the date indicated in the dispatch e-mail, the Consumer is asked to report this delay by e-mail to the Seller who will then contact the carrier so that an investigation can be carried out.
The Seller declines all responsibility for the extension of delivery times due to the carrier.
ARTICLE 12 - DELIVERY ERRORS AND VERIFICATION OF PRODUCTS
12-a: It is the Consumer's responsibility to check the number and condition of the products upon receipt. In the event of damage or shortage, to make the usual reservations with the carrier within the legal time limit of 3 working days from delivery and to inform the Seller within 7 days.
12-b: The Consumer must submit to the Seller, within 7 days, any claim of delivery error and/or non-conformity of the products in kind or in quality compared to the indications on the order form. Any claim made after this period will be rejected.
12-c : The formulation of this complaint to the Seller can be done in priority by email by specifying the reference of the order and the complete coordinates.
12-d: Any claim not made in the rules defined above and within the time limits set shall not be taken into account and shall release the Seller from any responsibility towards the Consumer.
12-e: In case of error of delivery and/or non-conformity or in the hypothesis referred to in point 7-c, any product to be exchanged or reimbursed must be returned to the Seller as a whole and in its original packaging, by registered Colissimo, to the address indicated after a written request made by email. In order to be accepted, any return must be notified in advance by email to the Seller's Consumer Service.
ARTICLE 13 - RIGHT OF WITHDRAWAL
In accordance with the legislation in force, Consumers have a period of 14 days from the date of receipt of the parcel to retract and request a refund. A further period of 14 days will then follow during which the Consumer must return the product and Compagnie du Midi will proceed with the refund.
In order to exercise this right, it is up to the Consumer to respect the procedure below.
Only unused products returned in their original packaging, undamaged and properly packed, in perfect condition, suitable for resale, accompanied by any accessories, instructions and documentation, as well as the corresponding invoice, will be taken back or exchanged. These conditions are cumulative. In addition, the Consumer must, prior to any return, request a return voucher by sending an email to the email address mentioned on the order form, specifying his contact details and his request to return a product. The Seller will send back by email a return form to be printed. This return form must be attached to the parcel, together with the duplicate invoice.
This withdrawal does not require any justification. The parcel must be sent within the legal time limit, as evidenced by the postmark or other tracking number. The parcel must be returned by Chronopost to the address indicated on the return form.
The costs of returning the goods following the exercise of the right of withdrawal shall be borne by the Consumer. Consequently, the postage should be sufficient; to avoid any penalty on receipt. Otherwise, the penalties will be deducted from the refund. Packages sent as cash on delivery are systematically refused.
No returns will be accepted if the goods have been damaged or used.
ARTICLE 14 - PRODUCT GUARANTEE
The products sold are covered by the legal guarantee of conformity of articles L.211-4 et seq. of the French Consumer Code or by the guarantee of hidden defects provided for in articles 1641 et seq. of the French Civil Code.
ARTICLE 15- FORCE MAJEURE
Neither party shall have failed to fulfil its contractual obligations to the extent that their performance is delayed, hindered or prevented by an act of God or force majeure. Force majeure shall be considered to be all facts or circumstances outside the parties, unforeseeable, irresistible, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonable efforts. The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware of them, by email. The two parties shall then, within one month, unless this is impossible due to force majeure, meet to examine the impact of the event and agree on the conditions under which the performance of the contract will be continued or if the Consumer decides to terminate the contract. The Seller then undertakes to refund the sums paid within thirty days of notification by registered mail (by e-mail) of his wish to cancel the contract.
It is expressly stated that, in addition to the cases usually considered by the case law of the French courts, the following are considered to be cases of force majeure or fortuitous events
Blockage of transport or supplies, earthquakes, fires, storms, floods, lightning.
The breakdown of telecommunication networks or difficulties with telecommunication networks external to the customers.
ARTICLE 16- PARTIAL NON-VALIDATION
If one or more stipulations of these general conditions are held to be invalid or declared as such in application of a law, a regulation or following a definitive decision of a competent court, the other stipulations shall retain all their force and scope.
ARTICLE 17- NON-WAIVER
The fact that one of the parties does not avail itself of a breach by the other party of any of the obligations referred to in these general terms and conditions shall not be interpreted for the future as a waiver of the obligation in question.
ARTICLE 18- LAW AND FREEDOM OF INFORMATION (CONFIDENTIALITY OF PERSONAL DATA)
18-a: Use of order data. The Seller uses the order data exclusively for its preparation and follow-up in the customer service department. All customer data is stored and used by the Seller only, in accordance with the French Data Protection Act of 6 January 1979.
18-b: Right of correction. The Consumer has, at any time, the right to correct or delete personal data stored in the Seller's computer system. To do this, he/she simply needs to send an email to the address shown on the order form.
18-c: Sharing of personal data. The Seller shall not pass on any personal data, including postal and e-mail addresses, to any third party without the consent of the holder. This consent is revocable at any time. The Seller shall take the necessary security measures to protect the data in its possession against accidental or deliberate manipulation, loss, destruction and against access by unauthorised persons. However, the Seller cannot guarantee perfect security when exchanging data on the Internet: any action taken by the Consumer is at his own risk.
18-d: It is up to the user of the site to take all appropriate measures to protect his own data and/or software from contamination by any viruses circulating on the Internet. The Seller declines all responsibility for any damage that may occur during consultation of the site.
ARTICLE 19. EXEMPTION FROM LIABILITY
In the event of impossibility of access to the site, due to technical problems or of any other nature, the Consumer may not claim any damages or compensation.
The visual representations of the products published on the site are not contractually binding.
The hypertext links present on the site may lead to other Internet sites and SA Compagnie du Midi cannot be held responsible if the content of these sites contravenes the legislation in force. Similarly, SA Compagnie du Midi shall not be held liable if the visit by the Internet user to one of these sites causes him/her harm.
ARTICLE 20- COOKIES
When you visit the La Corvette website, certain information relating to the browsing of your terminal (computer, smartphone, tablet, etc.) may be recorded in files called "cookies" installed on your terminal.
What are the different types of cookies?
There are several categories of cookies:
Strictly necessary cookies: these cookies are essential for browsing certain websites and taking advantage of all their features (support for the user's operating system, display, etc.). Without these Cookies, services such as display will not be provided in an optimal way. Please note that, being essentially technical, these Cookies do not identify you as an individual.
Performance Cookies: These Cookies are intended to help us improve user experience by helping us understand how users interact with our websites (most visited pages, applications used...). These cookies do not identify you as an individual.
Functionality cookies: in order to simplify navigation, these cookies allow the recording of certain user choices (language, user name, country, etc.).
Targeted advertising cookies: these cookies allow us to offer the user targeted advertising content based on his or her interests, but also to limit the number of times the ads appear.
Affiliate Cookies: These Cookies allow us to pay third parties ("affiliates") who run marketing campaigns on their websites on behalf of an "affiliate".
Cookies from social networks: these cookies, from third parties, allow you to share the content of our site and your opinion on it with others. This is the case of the "Share" or "Like" buttons, of "Facebook", "Twitter", "LinkedIn", "Viadeo", etc.
The social network that provides this type of application button is likely to identify you thanks to this button, even if you did not click on it when you visited our site. Indeed, certain cookies allow the social network concerned to track your browsing on our site, as soon as your account with this social network is activated on your terminal during your browsing on our site.
We have no control over the process used by social networks to collect information about your browsing on our site. We invite you to consult the personal data protection policies of these social networks. These policies should allow you to exercise certain privacy choices with these social networks, including setting up your accounts for each of these networks.
- to adapt the presentation of our sites to your terminal's display preferences (language, display resolution, operating system used, etc.);
- to memorise certain information that you fill in on our forms in order to facilitate and personalise your future browsing;
- to enable you to access your personal areas more quickly by memorising identifiers or data that you have previously indicated;
- to compile statistics, in particular concerning the volume of visits and use of the various services offered on our sites (sections and content visited, routes), with a view to improving the interest and ergonomics of our services;
- to implement security measures (e.g. when you are asked to log in to a content or service again after a certain period of time);
- to offer you, in the advertising spaces, relevant content likely to interest you (best offers, other destinations, etc.).
How do you manage your cookies (allow, limit, disallow)?
Setting the parameters of your internet browser (Internet Explorer™, Firefox™, Safari™, Google Chrome™, Opera™, etc.) is an effective and free way of determining, upstream, the management of Cookies. You can thus decide:
- to accept the recording of all Cookies integrated in the pages and contents that you consult. Please note that, on the one hand, these Cookies will only be readable by the sender. On the other hand, this procedure is not definitive, and it will always be possible for you to delete these Cookies afterwards (the handling differs according to your Internet browser, we invite you to refer to the corresponding instructions for use);
- to be asked by your browser to agree or refuse before a new Cookie is installed on your terminal.
- to accept or reject cookies depending on the website that sends them.
The settings for managing cookies depend on your browser. You will find the necessary explanations in the relevant instructions for use:
- For Internet Explorer™: http: //windows.microsoft.com/fr-FR/windows7/Block-enable-or-allow-cookies
- For Chrome™: http: //support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
- For Safari™: http://support.apple.com/kb/HT1677?viewlocale=fr_FR
- For Firefox™: http: //support.mozilla.org/fr/kb/activer-desactiver-cookies?redirectlocale=fr&redirectslug=Activer+and+d%C3%A9disable+cookies
- For Opera™: http: //help.opera.com/Windows/10.20/fr/cookies.h™l
The "Flash"© cookies from "Adobe Flash Player"™
"Adobe Flash Player"™ is a computer application that allows the rapid development of dynamic content using the "Flash" computer language. Flash (and similar applications) remembers settings, preferences and usage of such content through a technology similar to cookies. However, "Adobe Flash Player"™ manages this information and your choices via a different interface than that provided by your browser software.
If your terminal is likely to view content developed with Flash, we invite you to access your Flash cookie management tools directly from the http://www.adobe.com/fr/ website.
ARTICLE 21 - SETTLEMENT OF DISPUTES
The present General Terms and Conditions of Sale are written in French. Therefore, only the General Terms and Conditions in French are binding.
The present general conditions are subject to French law. This is the case for the rules of substance and for the rules of form. In the event of a dispute or claim, the Consumer shall first contact the Seller to obtain an amicable solution.
The Customer declares that he/she has been informed in advance by La Compagnie du Midi of the possibility of having recourse to a consumer mediation procedure in the event of a dispute.
The Compagnie du Midi is a member of the mediation body Centre de la Médiation de la Consommation de Conciliateurs de Justice (CM2C) whose contact details are as follows: website https://www.cm2c.net and mail, at the following address: 14 rue Saint Jean 75017 Paris.
Before referring the matter to the above-mentioned mediator, the Customer undertakes to send his complaint to the customer service department of La Compagnie du Midi at the address and telephone number indicated on the "Contact" page of the website https://www.la-corvette.com/nous-contacter/.
UNIQUE IDENTIFIER REP : FR210722_01CACV